Privacy Policy

Last updated: 4 August 2026

Rainpoint Sensor is operated by RETRETO NEXT LIMITED. This Privacy Policy explains how we collect, use and protect personal information when you visit this website, contact us or place an order through our checkout. For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, RETRETO NEXT LIMITED is the data controller.

Information we collect

We may collect your name, email address, phone number, billing address, delivery address, order details and messages you send to our support team. We may also collect technical information such as your IP address, browser type, device information, pages viewed and cookie preferences.

How we use your information

We use personal information to process orders, arrange delivery, provide customer support, handle returns and warranty requests, improve the website, prevent fraud and meet our legal obligations. If you give consent, we may also use your email address for marketing messages or abandoned checkout follow-ups.

Cookies and analytics

This website may use cookies that are required for basic site functions, checkout handover and security. Where analytics or marketing tools such as GA4, GSC, advertising pixels or similar services are configured, non-essential cookies should only be used where consent is required and has been provided.

Service providers

We may share limited information with service providers who help us run the store, including checkout, payment, delivery, analytics, security and customer support providers. These providers should only use the information to provide their services to us.

Your rights

If you are in the UK or EEA, you may have the right to request access to your personal information, ask us to correct it, ask us to delete it, object to certain processing or withdraw consent where processing is based on consent.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used, such as standard contractual clauses or other recognised transfer protections.

Contact

For privacy questions or rights requests, contact [email protected] or WhatsApp +44 7935 860265. Registered office: Office 8929, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA.